ICS01.040.03 CCSA12DB3311 浙江省丽水市地方标准 DB3311/T153—2020 政务服务事项办理便利度评价 2020–12–14发布 2021–01–14实施 丽水市市场监督管理局发布 DB3311/T153—2020 I目  次 前言...................................................................................................................................................................III 1范围.................................................................................................................................................................1 2规范性引用文件.............................................................................................................................................1 3术语和定义.....................................................................................................................................................1 4评价指标概述.................................................................................................................................................2 5办事要素获取便利度.....................................................................................................................................2 5.1一证通办率.............................................................................................................................................2 5.2一照通办率.............................................................................................................................................2 5.3办事材料共享程度.................................................................................................................................3 5.4申请表单共享程度.................................................................................................................................3 6办事环节优化便利度.....................................................................................................................................3 6.1“一件事”网办比例.................................................................................................................................3 6.2全程网办比例.........................................................................................................................................3 6.3掌上可办率.............................................................................................................................................4 7办理时限压缩便利度.....................................................................................................................................4 7.1承诺时限压缩比.....................................................................................................................................4 7.2即办事项比例.........................................................................................................................................4 8信息反馈便利度.............................................................................................................................................4 8.1电子证照转化率.....................................................................................................................................4 8.2信息精准推送比例.................................................................................................................................5 9跨区域办理便利度.........................................................................................................................................5 9.1跨省通办.................................................................................................................................................5 9.2长三角区域通办.....................................................................................................................................5 9.3省域通办.................................................................................................................................................6 9.4市域通办.................................................................................................................................................6 10评价方法......................................................................................................................